Service Terms & Condition

Service Terms & Condition


Users and customers of Services provided by M Dream Network must accept the terms and conditions of business set out below.


We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered. The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name. We shall have no liability in respect of the use by you of any domain name; any dispute between you and any other person must be resolved between the parties concerned in such dispute. If any such dispute arises, we shall be entitled, at our discretion and without giving any reason, to withhold, suspend or cancel the domain name. We shall also be entitled to make representations to the relevant naming authority but will not be obliged to take part in any such dispute. We shall not release any domain to another provider unless full payment for that domain has been received by us. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision. Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you. You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services. If you fail to pay any sums due to us as they become due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you. If you break any of these terms and conditions and you fail to correct the breach within seven (4) days following written notice from us specifying the breach, we may terminate this Agreement forthwith. If you are a and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to terminate this Agreement forthwith. On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us.

Affiliates


Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the Client Area. You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.

Refund Policy


If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 7 Days. There are no refunds past the 7 Days period. Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by M Dream Network through other companies.
No refunds are provided for VPS or Dedicated servers under any circumstances.
No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.
Credit on your account cannot be refunded and must be used for purchases and renewals.
Setup fees are non-refundable.
Accounts purchased under a promotion, with or without a promo code, are excluded from the 10 Days money back guarantee.

Any funds sent to M Dream Network which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.

Affiliates


Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the Client Area. You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.

Affiliates


A free domain name will be registered for you with premium hosting package when you will pay yearly.
Only one domain will be registered free of charge per account.
Minimum hosting term of 9 months, after which you will be free to transfer the domain to another host should you wish. The domain also may not be transferred to another client during this time.
If you cancel your hosting before the 6 month Paid period M Dream Network reserve the right to cancel or resell your domain.
The offer applies to .com, .net, .biz ,xyz domains only.

Bulk SMS Service


Prices are SD, VAT and SC included (15%). Masking Allowed: GP, ROBI, BANGLALINK, TELETALK and Airtel. Both Bangla & English SMS are allowed. Sender ID will be valid for 1 year from the date of registration. It will be suspended, if it is not renewed after the completion of I year. M Dream Network will not be responsible for any failure in delivery of SMS messages due to illegible or malfunctioning mobile numbers or due to the incorrect format of uploaded mobile numbers. M Dream Network will also not be responsible for any delivery related issues & service level assurances at the intended receiver’ end. M Dream Network application will provide log reports of all the SMS messages sent Through its application, whereby users will be able to determine the delivery status of the messages sent from M Dream Network application to the SMS Gateway. No obscene/secular/spamming allowed through the network. There is a delivery re-try function for failed messages for up to 3 re-tries. If however messages are not delivered even after this, we then delete the submission and are not liable for resubmission or delivery. SMS message delivery will be beyond the control of the service provider and is network dependent. We try our best to use the best possible links, but even these are dependent on various interconnect telecom networks. The best possible delivery is about 98% success rate. The user sender control is totally your responsibility. Any misuse or complaints on this account are not our liability. In case M Dream Network SMS services are used for marketing or product promotions any customer complaints on this, M Dream Network will not be liable for any legal or commercial terms and if there are any costs at our end on this, these will be transferred 100% to the client No carry forward beyond Expiry Dates for any of the above packs. We hope you find the above in order. However, if you have any other queries in this respect, do feel free to contact us at any time at our contact numbers.

Payment Method


We Accept (Bkash,Nagad) mobile Banking Service, Bank, PerfactMoney.